WALTER Service
Is your device displaying an error code or a flashing signal?
Please select the displayed fault below and provide this information to our service team. This will help us process your request more quickly and prepare the appropriate support.
Please note: This page is intended solely for fault identification. It does not contain any repair or maintenance instructions. All fault codes can be found in the operating instructions supplied with your device, or you can contact WALTER Service directly.
Important Safety Notice
Do not attempt to repair or modify the device on your own!
Our systems operate with high pressure, electrical components, and in some cases automated movements. Improper intervention may:
- Endanger personnel
- Result in serious injuries
- Cause consequential damage to the system
- Affect warranty or guarantee claims
- Lead to unplanned production downtime
Instead, make a note of the displayed error code and contact our service team.
Alternatively, send us a video of your system together with a photo of the nameplate via WhatsApp to +49 152 0856 0599.
Please also provide your name and the location of the system.
We will then contact you and discuss the next steps with you.
Information for Service
Please have the following information ready so that we can assist you with your fault as quickly as possible:
- Error code or flashing signal
- Device type
- Serial number (if available)
- Company name
- Contact person
- Telephone number
- Brief description of the situation
Contact WALTER Service Directly
Germany: Phone: +49 7046 980-0 Email: info@walter-cleaningsystems.de
Switzerland: Phone: +41 625 880 166 Email: info@walter-cleaningsystems.ch
North America: Phone: +1 704 594 1486 Email: service@walter-cleaningsystems.com
Note
By providing the error code, our service team can identify the cause more quickly and prepare the appropriate next steps.
Please do not make any modifications to safety devices, electrical components, or high-pressure systems.
WALTER Cleaningsystems – Your Reliable Partner.
For more than 50 years, WALTER has been a leading company in the field of industrial cleaning solutions. Our systems are “Made in Germany,” CE-certified, and in operation worldwide. We offer not only efficient cleaning systems but also comprehensive support ranging from planning and implementation to maintenance and service.
Next Level Service – Fast, Reliable, and Customer-Focused
In addition to our outstanding product quality, WALTER Cleaningsystems stands for fast, reliable, and straightforward service. Our decades of experience and extensive expertise are tailored to your specific needs, ensuring a worry-free experience with our industrial cleaning systems.
Your Success Is Our Commitment – Premium Support at the Highest Level
Our highly qualified sales and support team will guide you throughout the entire process – from the initial consultation and order placement to installation and the long-term operation of your WALTER cleaning systems. We are always there for you: fast, straightforward, and reliable – even in the event of faults or application-related questions. For us, customer focus means providing professional support whenever you need it, ensuring that your industrial cleaning systems operate smoothly and efficiently at all times.
Learn more about WALTER Cleaningsystems on our company website or visit our Inside WALTER section for the latest news, trade fair dates, and much more.
Would you like to make your production processes or your company more efficient, safer, and more sustainable? Let our experts advise you and find the optimal solution for your business. Contact us today for a personalized consultation.